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Confused about our timely order/delivery schedule?

August 9, 2019

It can be tricky getting used to ordering food online… and particularly from a small farm. Whether you’re interested in ordering or have already placed an order, understanding the order/delivery schedule is key.

Here are answers to some common questions to help you navigate our farm’s schedule.

When can I place an order?


Anytime. 

How many orders can I place at once?


One.

How often can I get food?


The farmer works on a weekly order/delivery schedule.

With home delivery, you can get an order every week.

With group pickup, your schedule may be weekly, bi-weekly, or monthly.

When you choose a delivery option and start shopping on the store, you can easily find the order deadline and pickup/delivery date at the top of every page.

When is the order deadline?


With home delivery, the deadline is every Sunday at midnight.

With group pickup, the deadline will be the Sunday before your next pickup date. This could be every Sunday, every other Sunday, or every 4th Sunday. 

When will I get my food?


Your order will arrive 2-6 days after the order deadline. You will see a delivery/pickup date at checkout. This date relates to the delivery option your chose. 

And don't worry, we’ll send you a reminder email.

Can I edit my order after I place it?


As long as it’s before the order deadline, yes! 

You will not get a confirmation email for changes that you make. Whatever is in your cart on Sunday at midnight is what’s sent to the farmer.

When will my card be charged?


Your card is not charged when you place an order. Cards are typically charged on Tuesday, once the farmer knows exactly what he’s sending. This is most pertinent to those ordering meat.

Let us know if you have any questions. Happy to help!

Marie Reedell

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