Better Never Than Late

We all know it. There are just some people that are chronically late. This doesn’t mean they are bad people. In fact, I believe that late people often have a lot going for them. They are usually optimistic and hopeful. They believe they can fit many, many tasks into a short period of time. They think big and don’t sweat the small stuff. And, they typically just enjoy life and take opportunities to stop and smell the roses. Late people, I get you.

However, for a farming business, lateness is definitively not a good quality. What if we skipped milking the cows today and waited until tomorrow? Could you imagine if we were late putting the milk in the cooler? Or, what if we decided that we will simply deliver everyone’s orders in a few days from now? This would not fly. In fact, our cows and customers would run away, and we would be out of business.

Whether you are a chronically late person or are a simple human that sometimes forgets, you may or may not have placed a late order with us. If you did, we accommodated but asked you to pay a $10 late fee. However, you may or may not have not realized the stress that your late order put on the farm.

Every late order results in hours of additional work. Our staff needs to manually input your order info into our various reports and emails. It requires double and triple checking every packed cooler or box. It sometimes means special ordering products that come from other farms. It usually means that our staff need to work late after an already hard day of work. In short, late orders are akin to a manure pit (if you’re curious, google it).

From this point forward, we will not be accepting late orders anymore. No late fee, no exceptions. Instead, we are opting to pay more attention to our products, services, and staff. Our mission is to produce and deliver the highest quality and most nutritious fresh farm food possible, which requires dedication to routine and attention to detail. Our purpose is to inspire a healthy generation of youth, reducing healthcare costs, which includes taking care of and not overworking our farm staff.

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.